Shipping Policy

Last updated: July 2025  ·  All rates in AED, inclusive of VAT

🎉 Free Shipping in the UAE on all orders over AED 300  ·  Free GCC Shipping on orders over AED 500  ·  Free International Shipping on orders over AED 1,000

UAE Delivery

We deliver across the entire UAE via Emirates Post. All UAE orders are shipped the same business day if placed before 12:00 PM, and delivered the next working day to most locations.

ZoneEmiratesDelivery TimeShipping CostFree Shipping
City ZonesDubai, Sharjah, Abu Dhabi, Ajman, Umm Al QuwainNext DayAED 25Free above AED 300
Remote AreasRas Al Khaimah, Fujairah1–2 DaysAED 30Free above AED 300

Remote areas: Deliveries to certain remote locations within RAK and Fujairah (rural areas, industrial zones, wadis) may take an additional day. Your tracking link will reflect the estimated delivery date.

GCC Delivery

We ship to all GCC countries via Emirates Post Express. Orders are typically delivered within 2–4 business days. Rates below exclude any local customs or import duties, which are the responsibility of the recipient.

CountryDelivery TimeShipping CostFree Shipping
Oman2–4 DaysAED 30Free above AED 500
Jordan2–4 DaysAED 30Free above AED 500
Kuwait2–4 DaysAED 35Free above AED 500
Qatar2–4 DaysAED 40Free above AED 500
Bahrain2–4 DaysAED 40Free above AED 500
Saudi Arabia2–4 DaysAED 45Free above AED 500

International Delivery

We ship worldwide via Emirates Post International Premium. Delivery typically takes 2–4 business days depending on destination. International shipments may be subject to customs duties and import taxes in the destination country — these are the responsibility of the recipient and not included in your shipping charge.

ZoneKey CountriesDelivery TimeShipping CostFree Shipping
Zone 1India, China, Pakistan, Singapore, Egypt, France, Philippines2–3 DaysAED 100Free above AED 1,000
Zone 2United Kingdom, Bangladesh, Sri Lanka2–3 DaysAED 110Free above AED 1,000
Zone 3USA, Canada2–3 DaysAED 120Free above AED 1,000
Zone 4Germany, Italy, Netherlands, Belgium, Switzerland, Ireland2–3 DaysAED 110Free above AED 1,000
Zone 5Lebanon and select Middle East countries2–4 DaysAED 120Free above AED 1,000
Zone 6Australia, Japan, South Korea, Malaysia, Thailand, Indonesia, Vietnam, New Zealand2–3 DaysAED 105Free above AED 1,000
Zone 7Europe (Austria, Denmark, Greece, Norway, Poland, Spain, Sweden, Turkey, Ukraine and more), Russia, Brazil, South Africa2–4 DaysAED 200Free above AED 1,000
Zone 8Africa, Latin America, Pacific Islands and all other countries3–5 DaysAED 200Free above AED 1,000

Customs & Import Duties: International customers are responsible for any customs duties, taxes, or import fees charged by their country. THUGFIT has no control over these charges and cannot predict their amount. Please check with your local customs authority before ordering.

Order Processing

Orders placed before 12:00 PM UAE time (Sunday to Thursday) are dispatched the same day. Orders placed after 12:00 PM or on Friday/Saturday will be dispatched the next business day.

Once your order is dispatched, you will receive a confirmation email with your tracking number. You can track your shipment at any time on the Emirates Post website or via the tracking link in your email.

Important Notes

Volumetric Weight

International and GCC shipments are charged based on actual weight or volumetric weight (L × W × H in cm ÷ 5000), whichever is higher. For lightweight but bulky items, the volumetric weight may apply.

No Cash on Delivery

All orders must be paid in full at checkout. We accept major credit and debit cards via our secure Stripe payment gateway. We do not offer Cash on Delivery.

Failed Deliveries

If a delivery attempt is unsuccessful, our courier will leave a notification and attempt redelivery. Please ensure your delivery address and contact number are correct at checkout to avoid delays.

Questions?

For any shipping enquiries, email us at hello@thugfit.ae. We respond within 24 hours, 7 days a week.